Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress updates
Nicky whitworth | 12 August, 2024
Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process.
Jamie Thorns | 9 August, 2024
The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with very speedily and efficiently by a super team who are just a great bunch of people. I would wholeheartedly recommend their services.
Sandy | 26 July, 2024
Professional, very helpful and friendly. Made our move smooth and easy.
Portia Mukozho | 19 July, 2024
Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend and definitely you again in the future
Jamie Lanzante | 18 July, 2024
WPR have been great to work with as we bought our home in Godalming. Always friendly and brilliant communication - probably the best we've had from estate agents where we've not had to chase much at all. Of course their interests and support sits more with the sellers so it's a bit trickier in our position as buyers but this was minimal really and overall we were very happy with the service and would work with again.
Rebecca Derrick | 11 July, 2024
Purchasing a property through wpr was a fantastic experience. Richard and Stephen, who we dealt with throughout the process, were incredibly informative and professional. They have extensive knowledge and experience and we felt we were in good hands with them. They managed the sellers well and I wouldn't hesitate to recommend their services.
Matt Derrick | 8 July, 2024
Excellent customer service, always very helpful and went the extra mile to ensure all ran smoothly. Totally hassle free and I would highly recommend using Richard Santos for renting a property.
Jancine Potts | 3 July, 2024
I cannot recommend Richard highly enough! Throughout my tenancy, he has been an exceptional letting agent. From the very beginning, he was incredibly helpful, ensuring a smooth move-in process.
One of the things I truly appreciated was Richard's constant availability. Whenever I had a question or needed something addressed, he was always contactable and responsive. This made my tenancy a stress-free experience, knowing I could rely on Richard's prompt assistance.
Thankfully, there weren't any major issues during my time at the property. However, for even the minor inquiries I had, Richard and his team were incredibly helpful and professional. They consistently went the extra mile to ensure everything was running smoothly.
Overall, I had a fantastic experience renting through Richard. If you're looking for a reliable, responsive, and helpful letting agent, I highly recommend Richard!
Harsha | 3 July, 2024
Great service very helpful
I would definitely recommend them
Very professional
Per Barnett | 2 July, 2024
It was a really nice experience with WPR on our relocation process and it's highly appreciated.
There should be a special appreciation to Richard as he is very professional and very helpful throughout the entire process starting from very first we meet him.He was great in communication and takes actions immediately to solve the problem arise.Keep up the good work team.
Nimasha Chandrasiri | 1 July, 2024
By far the easiest, most enjoyable and least stressful experience I have had with any letting agency ever!
After many awful experiences in the past with renting, I was dreading the whole process and started to look months in advance to give myself plenty of time for all the mishaps that I've known to occur in the past.
I found the place on Rightmove and gave wpr a call and was instantly greeted by Richard who was so friendly and offered to show me the property the following day. Richard had helpful answers to all of my questions and I felt excited and inspired during the viewing. I immediately told him that I wanted to apply for the tenancy and within 20 minutes he had gotten approval from the landlord and we had secured it with the holding deposit!
He showed us the property again the next day and answered more of our questions and I still can't believe how quickly and smoothly everything has been.
We will be moving within the month and I feel very assured that we're in good hands and I can't thank or recommend Richard enough!
Ashten York | 12 June, 2024
Thank you to Simon, who has made our renting experience the best and smooth sailing. He’s been very helpful throughout from the first conversation to getting the keys. He’s been responsive to all enquiries and has made this an enjoyable experience.
Rebecca Richardson | 9 June, 2024
We engaged WPR in Haslemere to manage the letting of our apartment. In short, with Jack Marvin managing everything, the service provided was excellent. He was tremendously helpful and worked well with our tenant too. The letting over the months was trouble free as a consequence.
Charlotte Evans | 30 May, 2024
Simon was responsive and compassionate throughout the entire process of moving from one rental property to another. He obviously cares about his clients and goes above and beyond to ensure positive outcomes all around. I felt Simon had a great deal of integrity and he came across as very trustworthy, I wouldn't hesitate to recommend his services! Thank you Simon!
Charlotte Dyer | 29 May, 2024
Simon is excellent and the Warren Powell Richard’s service is slick and the best I have experienced over the past 7 years of letting in the area. I highly recommend them.
mark woodward | 28 May, 2024
We are so happy that we finally found the best house for us through Warren-Powell Richards at a time when our house search was becoming desperate. We can't thank Richard Santos enough for answering every question we had with great patience and for managing our rental process for us in a stress-free and smooth manner. After all the experiences we have had, we feel very lucky to have crossed paths with Richard Santos and Warren Powell Richards
Arda Yiğit | 24 May, 2024
Richard has been very helpful throughout the entire process of finding us tenants for our property. Great communication and professionalism from beginning to end.
Rachel Gold | 24 May, 2024
Richard was great at answering any questions I had and provided me with all the information I needed to ensure a easy move.
Freya Williamson | 11 May, 2024
Richard has been assisting me with letting a local property in Alton for a number of years. Every time I have an issue or a change of tenant I get an excellent 100% service from Richard and know I'm in good hands. Highly recommended Letting Agent and nice to know good service still exists.
Lloyd Jarman | 10 May, 2024
Simon Greenwood at WPR has been our absolute hero during a very traumatic time in which we lost our home. Just when we were losing hope he found us a beautiful home and more importantly jumped through hoops to make sure we secured it. A really genuine guy who has a good heart. Simon you're a gentleman, we can't thank you enough.
Camille Wood | 10 May, 2024
They are very helpful during the process, and response to enquiries efficiently.
Nixon Wu | 10 May, 2024
Richard has been very helpful during our move and has given friendly service from the get-go. As renters, we've had some negative experiences with prior lettings agents so are really pleased that service at WPR has been so positive.
Samantha Loyd | 4 May, 2024
Great service, all the guys were very helpful. Thank you
Jack Christie | 25 April, 2024
I cannot thank Simon enough for all his help to secure my first home! Being heavily pregnant and having to find somewhere affordable in a short time frame was very stressful. However, Simon was so understanding and made this so much easier. He did all the hard work to make sure we had a home to bring our new baby back to and we appreciate all his help! He is still now always a phone call away and will do his best to solve any problems (such as locking yourself out!) I highly recommend!
Danielle Lee | 25 April, 2024
WPR have provided an excellent and professional service. Neil Pritchard has gone out of his way to help with queiries, arrange additional visits to the property and to ensure a smooth purchase
Jacqui Gerrard | 23 April, 2024
Right from the start just over 4 years ago now we were introduced to Richard Santos who showed us around what was to become our new home. He was straight and true from day one and beyond, always courteous, polite and helpful. All his staff that we have had the pleasure to meet have been so kind and attentive. It has been a delight to have met him and we wish him every success in the future.
Daniel Michael Robertson | 22 April, 2024
Great service throughout our house purchase. As first time buyers, Richard was extremely helpful in explaining the process and ensuring the purchase went through smoothly. WPR were incredibly efficient and helpful from start to finish and I would highly recommend them to others looking to purchase or sell in the area.
Abigail Mott | 13 April, 2024
Simon managed our move into a rental advertised with WPR in Godalming and it’s been a great experience throughout. He was on time, communicated proactively throughout the process and went the extra mile to get us into the property in the timelines we were working to. Overall, I am very happy with the experience and would recommend to friends / family!
Alexander M. Puck | 11 April, 2024
10/10 service and gave us all the information required to make the move as easy as possible! Super friendly and welcoming staff throughout the whole process.
Millie Fairclough | 9 April, 2024
WPR provided us with an excellent service. As always when selling a house there were issues, including buyers dropping out for no good reason. But as soon as that happened WPR were on the case and found another buyer within days
Michael Richard Edwards | 4 April, 2024
Richard was great when we first viewed our home over seven years ago and the great service hasn't changed when we recently moved out. Many thanks!
Greg Chamberlain | 3 April, 2024
WPR have been very professional and helpful along the whole way as we brought a property with them. They have kept regular contact with my estate agent and solicitors both ends to help and update me with things (saved me lots of work). Steve has been so easy to reach, is efficient to get things done same day and I have felt a step ahead along the way.
Karen Mumford | 2 April, 2024
I cannot recommend WPR highly enough. Clare has been wonderful throughout the whole process of our purchase. She was always ready at the end of the phone or email to answer any queries and always in a friendly and helpful manner. We also used WPR to sell our property last year and the whole team were marvelous. The fees were extremely fair. Thank you so much Clare!
Julie Cook | 28 March, 2024
I would highly recommend WPR without any hesitation. Clare has been so patient and understanding after we had experienced a series of slow and incompetent solicitors. Clare was always there at the end of the phone to help with any queries and was always very friendly and helpful. She really has gone above and beyond during the process of our flat purchase. We also used WPR for our house sale last year and the whole team were all fabulous and helpful. The fees are also extremely reasonable.
Steve cox | 28 March, 2024
Simon was excellent from my first contact with him on the phone through to when we received the keys. He was very supportive, honest and informative due to the unexpected, awful situation we found ourselves in and that we had no control over. From viewing the property, setting up the referencing and getting the keys - the whole process went like a dream and through Simon's help I could actually get a good night sleep, as how it dealt with it so rapidly for us solved the situation. I would certainly recommend Simon/WPR as he went above and beyond to help us solve our worrying situation. We have now moved in, all be it, still surrounded by boxes - we are settling into our new home and ready to make happy memories in it. Special thanks to you Simon you were a star !
Julie Higgins | 28 March, 2024
I am pleased to give a review of Ms Melissa Cannons, Property Manager at Warren Powell-Richards Lettings Agency.
Melissa is an efficient and effective facilitator for communicating with contractors, arranging work jobs, tenancy visits/inventories, and offering solutions to landlord property problems. I find her to be professional and cheerful, follows through on arrangements and is good at keeping everyone informed.
I appreciate the support Melissa has given me during the recent possession procedures I have had to instigate, and am glad to acknowledge that her strong performance, and that of the Maintenance Team, has been of great help.
JLPO | 25 March, 2024
I had a good experience dealing with both Richard and Stephen when purchasing my first home. They were very quick to respond to any queries and flexed on numerous occasions to better suit our availability for viewings, including out of regular hours. They were both very friendly and put me at ease throughout the process, especially important as a novice first time buyer!
Jess Muller | 22 March, 2024
Clare has been absolutely amazing throughout our sale, she not only advised, but also kept us up to date with everything as it happened. She is a genuinely a nice person who knows her job. Thank you so much Clare, we really appreciate all you did, as you made it so easy!!
Marilyn Walker | 16 March, 2024
Neil did a great job for us. He kept us up to date with viewings and was particularly helpful in finding out what was happening during the period between exchange and completion when there was an unexplained lull in progress. I would recommend Neil and the team at WPR for a thoroughly professional service.
Katy Taylor | 11 March, 2024
All of the staff showed patience and respect with a few changes of heart over properties to purchase. We bought and sold via WPR and they managed both transactions smoothly as a team.
Andrew McKell | 11 March, 2024
Great service, very helpful and friendly. Would definitely recommend to anyone looking to move :)
Fatima Zadran | 6 March, 2024
Great service, all the way through from marketing the property through to completion.
James Lewis | 6 March, 2024
Great Service and Great Staff
I have found the staff at WPR to be unfailingly helpful in managing tenants, contractors and our own expectations as landlords. They work as a team to solve any difficulties quickly and smoothly and it is a pleasure to work with them. Particular mention should go to Richard, Melissa and Trish.
Thank you.
Alison | 1 March, 2024
I've just completed a house sale with WPR in Surrey (Godalming branch). It was a complicated process, completing on the third attempt after more than a year. I have to say that the bumps in the road were handled very positively by the branch manager, who stepped in at the right moments to keep momentum going and help me navigate the stresses and changes. It wasn't an easy road but the personal service offered by the team at WPR was greately appreciated.
Anna McInerney | 22 February, 2024
Great service, friendly staff and efficient. We mainly dealt with Richard Santos in the office, always returned calls and helped whenever he could.
Sholto Hunt | 22 February, 2024
After having a few estate agents to quote for selling my property, I decided on WRP and defiantly made the right choice. The details they produced were comprehensive and even added drone footage online which is fab.
As the sale has progressed, Neil has been a godsend - keeping us up to date and liaising between the seller, the sellers solicitor, my solicitor and me. Nothing has been too much trouble - he’s always at the end of the phone to answer any questions and responds to emails promptly. I would 100% recommend them. Thank you Neil!
EllaC | 21 February, 2024
Excellent service provided by Neil throughout the process. Very responsive and collaborative to keep the momentum going for all parties.
Will Hutt | 20 February, 2024
Clare was extremely helpful, going above and beyond in helping to sort out the probate in the sale of the house. Nothing was too much trouble and all questions, there were a few, were answered promptly and clearly. Both Polly and Clare dealt with the sale of the house in a friendly, sympathetic and professional way, keeping us updated when required.
Thank you
Stephen Ilsley | 16 February, 2024
This was my first time in a long while letting my property through an agency and I had a lot of reservations, all of which were quashed when Simon came to look at my property. Simon has a thorough understanding of the market and what landlords need from a lettings agency and service. He provided the full service from appropriately pricing the property to being a friendly point of contact for both me and my tenant. Simon also did his due diligence on all potential tenants to ensure suitability which is worth its weight in gold with the volume of prospective tenants and it needing to be right for both parties. I highly recommend.
Emma | 16 February, 2024
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ALTON | FARNHAM | GODALMING | GRAYSHOTT | HASLEMERE